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    KFC's Service Might Be Bad in the Restaurants, But It Knows How to Fill Potholes

    Tue, 03/31/2009 - 11:20 EDT - Freakonomics
    • Comments
    • food
    • gangs
    • Uncategorized

    I blogged yesterday about my theories as to why KFC seems to have bad customer service, even though the chain gives so much lip-service to customers.
    If you can't provide good restaurant service, how about doing public service instead?
    As part of a new marketing campaign, KFC has offered to fill potholes in city streets in return [...]

    • Original article
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