Who's Improving and Who's Failing in Restaurant Customer Service

According to a survey conducted by the NPD group, customer traffic in the restaurant industry remained flat for the first half of this year. This can be attributed to macroeconomic trends in the country which has an adverse impact on cultural and economic phenomenon.

New York City is known for its vast and intimidating food selection. As part of its 2015 restaurant survey results, released Wednesday, Zagat created a list of the best restaurants in New York City for every type of cuisine. Whether it's an authentic New York City deli or delicious Mexican food in Williamsburg, there's something here for everyone.

Answer: Sbarro.

Fast-food titans McDonald’s, Taco Bell and KFC are conquering the globe, but they are losing to the likes of In-N-Out Burger, Chipotle Mexican Grill and Chick-fil-A in the United States, according to Consumer Reports’ latest fast-food survey.

Between 2009 and 2013, the sodium levels of this KFC meal actually increased by 11%, according to the CSPI survey.

Just about every payments company out there either already has, or is working on, a way for customers to use their smartphones to transact a payment at a payment terminal. This is supposed to be the next big revolution in the payments industry. But at restaurants, at least, the need for payment terminals could be greatly reduced or eliminated in just a few years as other mobile initiatives become popular.

(Michelle Rick)

It's not always easy trying to read a menu while hungry like the wolf, woozy from aperitif and exchanging pleasantries with a dining partner. The eyes flit about like a pinball, pinging between set meal options, side dishes and today's specials.