NatWest tech glitch wreaks havoc on users' finances

The Royal Bank of Scotland, Ulster Bank and NatWest were to take the unusual move of opening 1,200 branches on Sunday after a computer glitch hit millions of customers.The software problems, which left many customers unable to pay bills, access their accounts and even receive their wages, have now been fixed -- but staff are now battling a huge backlog of unprocessed transactions.

State-rescued Royal Bank of Scotland was battling on Monday to repair an already battered reputation as it struggled to fix a week-old computer glitch that has affected millions of customers.Software problems that left customers at the bank and at RBS-owned lenders NatWest and Ulster Bank unable to pay bills, access accounts and receive wages have been fixed -- but a huge backlog of unprocessed transactions remain.